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Figure 1: Delivery Options shipping automation solution

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Figure 2: Use case diagram for DeliveryOptions.net

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Figure 3: Sequence diagram for Customers of DeliveryOptions.net

DeliveryOptions.net is an established business that specializes in shipping services throughout the world. Based in Chicago, Delivery Options offers courier services and discounted pricing on shipments made thought FedEx. With thousands of orders per month, DeliveryOptions.net implemented a system that will enable it to provide a better, a more convenient, and integrated service for all of its clients. The company requested Intechnic Corporation to develop a total shipping automation solution that links DeliveryOptions.net with the FedEx system and servers. The web site has user-friendly interface that allows customers to create shipments and that sends all of the shipment information automatically to FedEx. Customers of DeliveryOptions.net not only submit orders through the site, but may pay for them - making the site a one-stop shipping solution. Clients may request shipping estimates, find nearest FedEx locations and drop boxes, submit domestic and international orders, schedule pickups, print shipping labels, track their package, and even view signatures of the recipients - all through the DeliveryOptions.net website without having to leave it. The main appeal of the system is that all customers can go through the shipping process from the beginning to the end and have all of the tools such as tracking and label printing at their finger tips while automatically receiving the DeliveryOptions.net discount for each order. Customers do not have to have their own FedEx ID or account to use the site and may even pay for all of their orders by check. All transactions are securely sent back and forth between the Intechnic Servers and the FedEx system. All orders, pricing requests, tracking information, and other inquiries are automatically submitted without the intervention of the site administrator, thereby saving the staff of DeliveryOptions.net a lot of unnecessary work and calculations. Clients of deliveryoptions.net log in to the site, type their address and package details (weight, dimensions ,etc.), enter the shipping type, and click "send". The system does everything for them from then on.

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Malaysia, Johor-Bahru 2008